Privacy Policy

Effective Date: February 13, 2026

1. Introduction

Samarth Waterpurifier ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website samarthpurifier.co.in, use our services, or interact with our LinkedIn Lead Generation Forms.

2. Information We Collect
2.1 Personal Information You Provide

  • Contact Forms: Name, phone number, email, factory details

  • LinkedIn Lead Forms: Name, work phone, factory location, TDS levels

  • WhatsApp Inquiries: Phone number, service requirements

  • Service Bookings: Address, factory specifications

2.2 Automatically Collected Information

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited

  • Time and date of visit

3. How We Use Your Information

Factory Service Purpose Only:

✅ Schedule FREE factory water surveys ✅ TDS testing and analysis ✅ Custom Industrial RO quotations ✅ Installation and service coordination ✅ After-sales support and maintenance

Marketing Communications:

✅ WhatsApp updates on factory-relevant offers ✅ ROI reports and case studies ✅ Service reminders (RO filter changes)

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (service delivery)

  • Legitimate business interests (factory water solutions)

  • Your consent (marketing communications)

5. Sharing Your Information

We NEVER sell your data. Your information is shared only with:

✅ Our technicians (factory surveys) ✅ WhatsApp Business platform (communication) ✅ Google Workspace (secure storage) ✅ No third-party marketers or brokers

6. Data Storage & Security

✅ Encrypted Google Workspace storage ✅ Password-protected technician access ✅ Automatic deletion after 90 days (no service) ✅ Physical records destroyed post-project ✅ Regular security audits

7. Your Data Rights (GDPR/DPDP Compliant)

You have complete control:

1. Access: Request your data anytime 2. Rectification: Update incorrect information 3. Deletion: Remove data permanently 4. Objection: Stop marketing communications 5. Portability: Get your data in Excel format

8. How to Exercise Your Rights

WhatsApp: 7718945203 ("DELETE MY DATA") Email: bhikansonawane@samarthwaterpurifier.com
Phone: 7718945203 (9AM-7PM) Response Time: Within 48 hours

9. Cookie Policy

✅ Essential cookies only (website functionality) ✅ No tracking cookies ✅ No advertising cookies ✅ No cross-site tracking

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect children's data.

11. International Data Transfers

✅ Data stored in India only ✅ Google Workspace India data centers ✅ No international transfers

12. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with updated effective date.

13. Contact Information

Samarth Waterpurifier Sales & Services
Address: Office No-1, Om Niwas, Plot No 73, RSC 19/120, Svarakar Nagar, Thane West - 400606, Maharashtra

Phone: +91 77189 45203
WhatsApp: +91 77189 45203
Email: bhikansonawane@samarthwaterpurifier.com

Data Protection Officer: Bhikan Sonawane